My mother was in the endocrinology department of the Charité clinic for about 10 days. She developed complications of diabetes mellitus. The clinic employs professional doctors, but the attitude of the staff shocked us. Nurses cannot get into a vein, as a result of which my mother developed hematomas on her arms. Hygiene rules were not observed during manipulations. I had to demand that the nurse treat his hands with antiseptic and put on gloves. No one monitored whether the patient was taking medications or not. We will not go to this hospital again.